Contact Support
We're here to help you get back in the game.
Get in Touch with LuxorLot
We are absolutely committed to providing the best possible experience for our fantasy basketball managers. Whether you are experiencing technical difficulties, have a question about a specific scoring rule, or simply want to provide feedback on how we can improve the platform, our dedicated support team is here to assist you. We understand that fantasy sports run on tight deadlines, especially when tip-off is approaching, so we strive to resolve all inquiries as quickly as possible.
General Support & Technical Issues
For most inquiries, including bug reports, login issues, missing statistics, or general questions about how the platform works, please send an email to our primary support channel.
Email: [email protected]
We typically respond to general support inquiries within 24 hours. During the first two weeks of the regular season, response times may be slightly longer due to high volume.
Commissioner Requests & Emergency Action
If you are a league commissioner and need immediate assistance reversing an accidental drop, canceling a trade that was accepted by mistake, or modifying league settings after the draft has concluded, please use our expedited channel.
Email: [email protected]
You must include your League ID, your Team Name, and a detailed description of the emergency in the subject line of your email. We prioritize these requests to ensure your league's integrity is maintained.
Business Inquiries & Partnerships
If you are interested in partnering with LuxorLot, advertising on our platform, or integrating your data services with our API, please reach out to our business development team.
Email: [email protected]
We are always open to exploring synergistic partnerships that provide more value to our fantasy community.